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Case of the Week

New Patient: Complex Chronic Care

Test our E/M-Code-Sense AI! Copy the clinical note below and paste it directly into the free trial calculator to see the audit-proof code instantly.

Encounter: New Office Patient Time Explicitly Entered: 45 Min
CC: HTN and DM HPI: The patient is a 68 YOM with IRDM, HTN, CKD and dyslipidemia who presents to establish care after his previous internist switched to concierge medicine. He has no somatic complaints today and states he has been compliant with his insulin regimen and other medications. PFSH is remarkable for CAD s/p NSTEMI three years ago with LHC showing non-occlusive disease. ROS is negative for chest pain, DOE, orthopnea or lower extremity edema. PHYSICAL EXAM Vitals: BP 170/96, HR 72, RR 20, T 98.6°F. H/N: No JVD Lungs are CTA. Heart: RRR with no MRGs EXT: There is severe, symmetric bipedal edema BUN 63, creatinine 2.6. Na 137, K 5.3, HCO3 18. Hgb 10, HCT 30. LDL 144. HGBa1c 9.2. Urine prot/create 3.2. ASSESSMENT 1. Poorly controlled HTN 2. Poorly controlled DM 3. Severe progression of CKD with worsening proteinuria 4. Severe bipedal edema 5. Sub-optimally controlled dyslipidemia PLAN 1. Increase Lantus insulin to 60 u SQ qhs. 2. Increase atorvastatin to 80 mg PO QD. 3. Will add hydralazine 50 mg PO BID to current blood pressure meds. 4. Refer to endocrinology. 5. Case discussed with nephrology. They brought up the possibility of hospitalization for IV diuresis, but patient declines. 6. Will increase Lasix to 80 mg PO BID. 7. Repeat BMP in three days to monitor electrolytes on increased Lasix dose. 8. RTC in one week with BMP, CBC, spot urine prot/creat, HGBa1c and lipid panel.
Click to Reveal the Answer & Analysis

The Correct, Audit-Proof Code Is:

99205

This complex new patient encounter achieves the highest possible level of care based entirely on Medical Decision Making.

New AI Feature

Medical Necessity, Proven.

A Level 5 visit will trigger an immediate denial if the diagnosis doesn't justify it. E/M-Code-Sense AI now automatically extracts and cross-checks your ICD-10 codes to ensure the "Why" supports the "What."

Code-Sense AI Extracted Diagnoses

  • I10 Essential (primary) hypertension
  • E11.9 Type 2 diabetes mellitus without complications
  • N18.4 Chronic kidney disease, stage 4
  • E78.5 Hyperlipidemia, unspecified

*Note: Suggested ICD-10 codes are preliminary base categories mapped by the AI to justify the E/M level. Always verify terminal code specificity prior to billing.

Why MDM Drives This Encounter

The AI calculates both Time and MDM simultaneously. In this case, billing by time would have resulted in undercoding a highly complex visit.

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Time-Based Result: 99204

The total time entered was 45 minutes. This meets the exact threshold for a 99204 (45-59 minutes), but falls short of the 60 minutes required for a 99205.

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MDM-Based Result: 99205

The overall MDM complexity was determined to be High. For a new office patient, High MDM overrides the time to achieve the 99205 level of care.

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Code-Sense AI CDI Alert Generated

The AI caught this exact revenue discrepancy instantly and generated this Clinical Documentation Improvement alert for the user:
"The level of service was determined by High MDM. The documented time of 45 minutes only supported a Level 4 (99204) visit. To also support a Level 5 visit based on time, a total of 60 minutes or more would need to be spent and documented for the encounter."

MDM Deep Dive: Across the Board High

To score a 99205, you need two of the three components to hit the "High" level. This chart actually maxed out all three categories.

Problems Addressed: High

The patient presents with a severe progression of CKD with worsening proteinuria. This satisfies the High complexity requirement for a severe exacerbation of a chronic illness.

Data Reviewed: High

You met Category 3 via direct discussion of management with Nephrology. You also met Category 1 by reviewing a prior external note, reviewing a test result, and ordering 5 unique tests.

Risk of Complications: High

This was met in two different ways: 1) Decision regarding hospitalization (discussed IV diuresis admission), and 2) Drug therapy requiring intensive monitoring (Repeat BMP in 3 days for Lasix).

The "2 out of 3" Rule Confirms High MDM

Data

HIGH

Problems

HIGH

(Middle Value)

Risk

HIGH

The middle value is High, which becomes the final MDM level.

Stop Guessing. Start Coding with Confidence.

The E/M-Code-Sense AI doesn't just calculate your CPT code. It actively extracts your ICD-10 diagnoses to ensure your documentation survives an audit.

42% More
Accurate

Boost Your Accuracy by 42%

Our data shows that professionals using E/M-Code-Sense AI are, on average, 42% more accurate in selecting the correct level of care compared to manual methods. Stop leaving legitimate revenue on the table.

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