Case of the Week

Breast Mass Evaluation

You see a new office patient with a lump in her left breast.

  • Patient Status: New Patient.
  • Data Ordered: Ultrasound, renal profile, and CBC.
  • Plan: Return visit is scheduled for next week to review results.
  • Time: Total time spent is 30 minutes.

What is the correct level of care?

TS Poll - Loading poll ...
Coming Soon
New Office Patient: What is the correct level of care?

Subscribe to the EMU

Case of the Week

Subscribe
Click to Reveal the Answer & Analysis

The Correct, Audit-Proof Code Is:

99204

Coding by MDM yields a Moderate complexity score. As a New Patient, this corresponds to code 99204.

Why MDM Overrides Time in This Case

For a new patient, you code based on either time or MDM. You should select whichever results in the higher level of service. Here, MDM complexity supports a significantly higher level than time alone.

⏱️

Time-Based Result: 99203

The total time spent was 30 minutes. This just meets the minimum for a 99203 (30-44 minutes) and is far below the 45-minute threshold required for a 99204.

🧠

MDM-Based Result: 99204

The overall MDM complexity was determined to be Moderate. For a new patient, Moderate MDM points clearly to the 99204 level of care.

MDM Deep Dive: The "2 out of 3" Rule

You only need two of the three components to meet a given level. Here, Problems and Data hit Moderate, carrying the entire score.

Data Reviewed
Moderate
Problems Addressed
Moderate
Risk of Complications
Low
Min Straightforward Low Moderate High

Problems Addressed: Moderate

A breast lump represents an "undiagnosed new problem with uncertain prognosis," which inherently qualifies as a Moderate problem.

Data Reviewed: Moderate

You ordered exactly 3 unique tests (Ultrasound, Renal Profile, CBC). Ordering any combination of 3 tests or documents meets the requirement for Moderate data complexity (Category 1).

Risk of Complications: Low

The immediate management plan consists of scheduling diagnostic testing without prescribing high-risk medications or immediate invasive interventions.

The "2 out of 3" Rule Confirms Moderate MDM

Even with a Low Risk component, having two components at the "Moderate" level secures the overall MDM score.

Data

MODERATE

Problems

MODERATE

(Middle Value)

Risk

LOW

The middle value is Moderate, which becomes the final MDM level.

Stop Guessing. Start Coding with Confidence.

This case highlights the daily complexity clinicians and coders face. Minor details can change the code, impact reimbursement, and increase audit risk. The E/M Code Navigator was built to solve this problem.

42% More
Accurate

Boost Your Accuracy by 42%

Our data shows that professionals using the E/M Code Navigator are, on average, 42% more accurate in selecting the correct level of care compared to manual methods. This means less down-coding, reduced audit risk, and optimized reimbursement.

Unlock All Encounters - Get Full Access for $99/Year

See the Navigator in Action

Watch our 90-second video to see just how simple it is to go from a complex patient encounter to a correct, audit-defensible E/M code.

Physician-Led Case-Based CME Available

Sign up for our Physician-to-Physician E/M Coding Courses

Stop guessing and start coding with confidence. Learn outpatient and inpatient E/M with step-by-step, real-world clinical examples designed to improve documentation, optimize reimbursement, and protect you in an audit.

Built for busy clinicians
Short, practical modules you can apply immediately.
Full curriculum options
Outpatient, Hospitalist, Combined, Peds, Psych, and Complete.
Compliance-first training
MDM + time-based coding, documented the right way.

Choose the curriculum that fits your practice, then start today—self-paced and on-demand.

Scroll to Top